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Reason for review /
or new procedure
(e.g. following Policy Reviews via Board, legislation /
regulation changes, service review, improve practice etc)
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Project Plan
(attach separate project plan if necessary)
Owned by:
Lead Officer:
Timescale: - Start:
Completion:
Resources required
(e.g. staff, consultant fees, training etc.)
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Which strategic
objective does this policy meet? |
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Regulatory Code
relevance/ HC circular |
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Other policies cross
referenced
(list policies and
any changes required)
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SLFHA Ltd inspection
KLOE reference add
to Legal and Reg framework |
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Satisfaction levels
status, local collected data.
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Number and summary
of complaints in the past six months
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List of legislation
that needs to be considered.
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Scoping meeting
Attendees (Lead
Officer must
attend)
Date:
Deadline dates:
Resident Council meeting ________________ Board
_________________
Proposed date for
staff focus group:
Staff to be invited
(needs to be a cross section across all relevant departments)
Proposed date for
tenant focus dates ________________
What are the main
objectives for the service
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Performance and Best Practice |
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Best Practice: What By whom Where
recommended |
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Performance
information
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Performance
Indicator |
Performance
level |
Quartile/
How does this compare with other HAs (where there is no
quartile results compare with three other HAs) |
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Consultation |
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Consultees |
Comments |
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Internal.
List dates and
members of staff consulted/ focus groups/meetings
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Residents/ Tenants -
dates
Focus group for
residents
Resident council/
other governance forums
|
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External Agencies.
(Local Authority /
Social Services / Voluntary Agencies/ Police/ Contractors etc) |
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Other HA policies
and procedures referenced.
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Policy changes
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Procedure changes
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Implementation
Plan |
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Financial
Implications |
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Diversity Impact
Assessment completed |
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Publication
amendments (tenant handbook, service standards etc) |
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Approval (name and
date) |
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Notification
internally meetings/ briefings |
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Notification to
C&PS/ Resident Council |
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Training
(Consider Staff /
Directors / Board) |
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Date posted on
library |
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Operational date: |
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Authorised by Owner
(Senior Management Team level)
Signed
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