I live in Ashford, Kent and within an hours commute to
central London via the high speed rail link. I am highly practical and my
hobbies include web design and hosting, car and home maintenance. I also
enjoy leisure time with my family.
BA (joint hons) 2:2 Social Policy & Administration, joint with Computer Science
MA (hons) 2:1 Housing Management, Practice & Law
CPC Transport Management (entitlement to operate heavy vehicles)
After leaving school I joined the railway as a guard and quickly
received promotions, first as a trainer guard, then as clerk in charge
of a maintenance depot. Eventually I became the Assistant Transport
Manager for the south east maintenance division. Having passed the
Certificate of Professional Competence (CPC) as required for the role, I
discovered my appetite for self development and entered university the
Following my first graduation I quickly found work at Dartford Borough Council in the Housing Department. Dartford Council kindly sponsored my Masters Degree in recognition of my contribution and enthusiasm. I continued to work at Dartford until the departments reorganisation and decided to explore my potential.
Self employment provided a unique opportunity to widen and deepen my experience and abilities in areas such as performance, change management, policy and administration. I now seek long term secure employment and offer an extremely high level of reliability and experience covering a wide range of capabilities as developed in the following contracts:
Housing Policy and Research Officer
– Project managed service reviews and change management. Undertook
qualitative research and clarified legal definitions to support the
Business Support Officer
- Managing the IT system (hardware and software) Server administration and
maintenance. Providing technical advice for the commissioning of the
organisations IT refresh project.
(December 2011 - September 2012)
- Providing technical advice for the commissioning of a series of research
Remade South East
(June 2011 - December 2011) Fixed Term Contract
Project Officer/ Coordinator - Monitoring and assisting project
partners in compliance with European funding regulations (ERDF)
Life Thrives (March
2011 - June 2011)
Research Consultant - Providing technical advice for the commissioning of a series of research products.
Management Consultant- Create 'Kick off' governance for new projects.
Data Consultant/ Project Manager to the following Departments:
Customer Services - Dynamic Absence Monitor, Agency Worker Database, Web Interface Portal.
Neighbourhood Housing Services - Neighbourhood Inspection Database, Cleaning and Gardening Monitors, Web Interface Portal.
Maintenance Call Centre - Call Centre Monitor.
Homes for Older Persons Service (HOPS) - Tuition – Basic Computing for Older Residents, Tuition – Intermediate Computing for Staff.
Tutor/ Project leader - Constructed, delivered and managed a basic IT tuition for local people; located within the Chipping Barnet Library on a ‘drop-in’ basis.
Barnet Homes (March 2007 – September 2007) contract position
Performance Consultant - Advised the housing regeneration team, Project managed a performance management and reporting intranet.
Project Manager - Project managed a service review of LBWFs temporary housing services with emphasis on Private Sector Leasing.
Instant Muscle is a contractor to the Department, Work and Pensions’ Jobcentre Plus scheme. Locating long term unemployed with work or work based experience.
Employment/ Work Placement Officer - Provide advice and tuition as required, Project: To establish a commercial presence in Ashford, Kent.
Business Support Officer - Project managed the production of 10 specific policies and procedures (now approved by Board).
Graduate Teacher Training (GTP) - An opportunity to explore a teaching career.
Southwark LBC (January 2005 – May 2005) contract position
Principal Information Officer - Prepared for imminent Audit Commission’s Key Line of Enquiry Audit (KLOE), Evaluated and used the resulting data to rationalise existing Service Improvement Plans (SIPs).
Data Analysis Officer - Set up data capture systems that enabled reporting and monitoring of Government statistics. HouseMark benchmarking and satisfaction analysis such as the mandatory STATUS. A void standard analysis saved £300,000.
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