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About Me

I live in Ashford, Kent and within an hours commute to central London via the high speed rail link. I am highly practical and my hobbies include web design and hosting, car and home maintenance. I also enjoy leisure time with my family.


BA (joint hons) 2:2 Social Policy & Administration, joint with Computer Science

MA (hons) 2:1 Housing Management, Practice & Law

CPC Transport Management (entitlement to operate heavy vehicles)


Employment History

After leaving school I joined the railway as a guard and quickly received promotions, first as a trainer guard, then as clerk in charge of a maintenance depot. Eventually I became the Assistant Transport Manager for the south east maintenance division. Having passed the Certificate of Professional Competence (CPC) as required for the role, I discovered my appetite for self development and entered university the following year.


Following my first graduation I quickly found work at Dartford Borough Council in the Housing Department. Dartford Council kindly sponsored my Masters Degree in recognition of my contribution and enthusiasm. I continued to work at Dartford until the departments reorganisation and decided to explore my potential.


Self employment provided a unique opportunity to widen and deepen my experience and abilities in areas such as performance, change management, policy and administration. I now seek long term secure employment and offer an extremely high level of reliability and experience covering a wide range of capabilities as developed in the following contracts:


London Borough of Havering (June 2013 - Present) Fixed Term Contract

Housing Policy and Research Officer – Project managed service reviews and change management. Undertook qualitative research and clarified legal definitions to support the business.

The Office of the Pensions Ombudsman (September 2012 - June 2013) Contract position - maternity cover

Business Support Officer - Managing the IT system (hardware and software) Server administration and maintenance. Providing technical advice for the commissioning of the organisations IT refresh project.

Life Thrives (December 2011 - September 2012)

Research Consultant - Providing technical advice for the commissioning of a series of research products

Remade South East (June 2011 - December 2011) Fixed Term Contract

Project Officer/ Coordinator - Monitoring and assisting project partners in compliance with European funding regulations (ERDF)

Life Thrives (March 2011 - June 2011)

Research Consultant - Providing technical advice for the commissioning of a series of research products.

Brake Bros. Frozen Foods (January 2011 - March 2011) contract position

Management Consultant- Create 'Kick off' governance for new projects.

SLFHA - now AmicusHorizon Ltd (April 2008 - September 2010) contract position

Data Consultant/ Project Manager to the following Departments:


Customer Services - Dynamic Absence Monitor, Agency Worker Database, Web Interface Portal.

Neighbourhood Housing Services - Neighbourhood Inspection Database,  Cleaning and Gardening Monitors, Web Interface Portal.

Maintenance Call Centre - Call Centre Monitor.

Homes for Older Persons Service (HOPS) - Tuition – Basic Computing for Older Residents, Tuition – Intermediate Computing for Staff.

Museums Libraries and Archives Council MLA (September 2007 -  February 2008) contract position

Tutor/ Project leader - Constructed, delivered and managed a basic IT tuition for local people; located within the Chipping Barnet Library on a ‘drop-in’ basis.

Barnet Homes (March 2007 – September 2007) contract position

Performance Consultant - Advised the housing regeneration team, Project managed a performance management and reporting intranet.


London Borough of Waltham Forest Adult and community Services (December 2006 – March 2007) contract position

Project Manager - Project managed a service review of LBWFs temporary housing services with emphasis on Private Sector Leasing.

Instant Muscle, Ashford, Kent (September 2006 – December 2006) contract position

Instant Muscle is a contractor to the Department, Work and Pensions’ Jobcentre Plus scheme. Locating long term unemployed with work or work based experience.


Employment/ Work Placement Officer - Provide advice and tuition as required, Project: To establish a commercial presence in Ashford, Kent.

SLFHA Ltd, an Amicus Horizon Group Company (February 2006 – September 2006) contract position

Business Support Officer - Project managed the production of 10 specific policies and procedures (now approved by Board).

The North School, Ashford, Kent (September 2005 – February 2006)

Graduate Teacher Training (GTP) - An opportunity to explore a teaching career.  

Southwark LBC (January 2005 – May 2005) contract position

Principal Information Officer - Prepared for imminent Audit Commission’s Key Line of Enquiry Audit (KLOE), Evaluated and used the resulting data to rationalise existing Service Improvement Plans (SIPs).

Dartford Borough Council, Dartford, Kent (January 2002 – January 2005)

Data Analysis Officer - Set up data capture systems that enabled reporting and monitoring of Government statistics. HouseMark benchmarking and satisfaction analysis such as the mandatory STATUS. A void standard analysis saved £300,000.